Many questions appear in mind about how to start this article? which perspective to highlight first and how to sketch the whole perspective in simple words? There is only one reason why all these teething questions are pondering in mind – how to communicate with the reader? how to pass the message? How to engage? and so on… Theoretically, communication has certain restrictions to follow. Therefore, it is not a thing but a process, it is Complex, irreversible, not linear but circular. These restrictions are mentioned to develop a base line structure of defining the word “Communication”.

Organizational communication can be characterized into following Human Resource functional deliverables:

  1. Applied Organizational Communication (Metaphorically)
    • Vision, Mission & ValuesA Centrifugal Force of an Organization
    • OrganogramSnapshot of delegation of Authority / Document flow chart
    • Job Analysis, Job Evaluation & Job DescriptionWhy, What, Who, When & How?
    • Performance EvaluationGauge activities (Tasks) with Outcomes (Results)
    • Company Manual, Policies & ProceduresThe Buck Stops here.
    • Employee handbookWelcome note to business partnership for employees.
  2. Employee Communication (Metaphorically)
    • Focus GroupsIdentify Gaps
    • SurveysCheck the pulse
    • Engagements & EventsHandle employee’s upbeat.
    • 360 degree Feedback AnalysisEmployee perceptions & Employer Apprehensions
    • Self AssessmentCharge up your Strengths
  3. Persuasive Communication (Metaphorically)
    • Change ManagementIntegration & Navigation
    • Quality CirclesDig the surface
  4. Managerial Communication (Metaphorically)
    • Rotation PlanningIntro to Company Culture (Internal Customers Limitations)
    • Succession PlanningReserves in Line
    • Management Trainee ProgramEye on Future Leaders
    • HR MatrixMeasure rate of Success
    • Crisis Strategy360 degree review of Pre & Post Crisis Situations
    • If’s & But’s AnalysisTemporary Relief Exercise.
  5. Negotiation & Mediation (Metaphorically)
    • Industrial RelationsTouch of Good Faith
    • Benefit AnalysisIngredients of Fruitful recipe
    • Climate SurveyEmployee Opinion Wizard
    • BenchmarkingStandardize your Standards
    • Cultural BiasWhen going gets tough, Tough gets going
    • Upward & Downward CommunicationHuman Connections being from the Top
    • Sideway PatternsPathway to Transformation

Further, it is important to understand the pattern of Communication in an organization. it can be gauged through a simple matrix of communication pattern of organizational behavior within, around and among departments as well as employees.

  • Positive Culture
  • Decrease in Communication
  • Increase in Criticism & Blame
  • Decrease in Respect
  • Increase Isolation
  • Focus turn inward
  • Rifts widens & Inequities grow
  • Decrease in Initiative
  • Aspiration decrease
  • Negativity Prevails

Conclusion:

Organizational culture is a set of routines converted into habits and developed into pattern of behaviors. it is effected by the ethical practices, emotion linkages and logical sequences prevailing within a medium of communication patterns. The vacuums of communication widens the gaps in understanding the perspectives and thus leads into chaos for crises. On the other hand, the effective communication is always sensitive to the perspectives and shall cultivate the behavior of inclusiveness through engagements.

The attitude of “Willingness to Communicate” shall help to foster relationships, develop networks and build solid interactive teams.


JYA Consulting provides functional consultancy related to communication perspective of Human Resource. it’s tangible deliverables are in the form of Software Application and we stand by our products with professional after sale services for continuous development as per demand of advance technology.

We have a basket of Cloud/Web based Software Solutions including:

  1. Enterprise Business Solution (ERP) – www.jyaebs.com
  2. Secondary Sale Distribution/Dealer System (SalesPro…) – www.jyasalespro.com
  3. Human Resource Management System (HRMS) – www.jyahrms.com